Terms and Conditions are listed here.
Please also contact us with any queries.

Rates

PT Media’s rate is $92 per hour, excluding GST.
PT Media does not charge GST.

Service rates are listed on the Pricing page.
Service rates may change over time, clients are advised regarding these changes.

Web Hosting rates change according to website disk space and traffic used.
Additional costs may be incurred for artwork or applications required to complete a project.

Payments

Invoice Payment Terms are Net 15 days.
Accounts unpaid within 30 days may reduce to 7 day terms.
Accounts unpaid within 45 days may have services suspended.

Payment options include Bank Transfer and Cheque.
Periodic payments may become due for larger projects.
Periodic payments and extensions are available on request.

Quotes

PT Media can work within your budget and your specific needs.
Select from our set pricing or contact us to request a quote or website review.
Projects are worked on until you are completely satisfied with the result.
Quote are valid for 30 days.

Timing

Please let us know if you have a planned time for project completion.
Time for completion estimates (where available) are listed on the online ordering page.

Timing for completion of work depends on changes, approvals and access to information.

Security

All websites undergo ongoing software maintenance for performance and security.
All websites must include an SSL Certificate for privacy, data security and server integrity.
A variety of SSL Certificates are available as required.

Cancellation & Refunds

You can cancel your service/s at any time.
Any overpayments will be refunded.

We will provide a refund if you are unsatisfied with your service.
Refunds will also be given in compliance with consumer rights.

Ownership

We register your domain name for you and manage registration, but you own the domain.
All work activity you have paid for is owned by you including the website and your domain name so it can be moved at any time.

Legal

PT Media respects your privacy.
Your personal information is protected.
ABN 47 902 551 068